Privacy Policy

Weicorp.com Online Privacy Policy

This privacy policy discloses the privacy practices for Arc Home LLC (formerly known as WEI Mortgage LLC) and Weicorp.com and Weimortgage.com hereinafter referred to as “Arc”. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

BY ACCESSING OR USING THIS WEBSITE, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, AND UNDERSTAND THIS PRIVACY POLICY.

This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

In this Privacy Policy, “you” and “your” refer to you, the individual accessing the System and/or using the Services. Also, in this Privacy Policy “Arc”, “we”, “us”, and “ours” refer to Arc Home LLC, Weicorp.com or Weimortgage.com

DISCLOSURE FOR CALIFORNIA USERS:

Arc AND OTHER PARTIES NOT AFFILIATED WITH US MAY COLLECT PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOUR ONLINE ACTIVITIES OVER TIME AND ACROSS DIFFERENT WEBSITES WHEN YOU USE OUR WEBSITE OR THE SERVICES OFFERED ON OUR WEBSITE. WE DO NOT HAVE ANY PROTOCOL THAT OFFERS YOU THE CHOICE TO OPT-OUT OF INTERNET TRACKING. YOU MAY RESET YOUR WEB BROWSER TO DISABLE DO NOT TRACK SIGNALS IF YOUR WEB BROWSER SUPPORTS SUCH FUNCTIONALITY. IF YOU HAVE ANY QUESTIONS REGARDING OUR INTERNET TRACKING METHODS PLEASE EMAIL US AT compliance@weimortgage.com. 

DISCLOSURE FOR CALIFORNIA CONSUMERS:

PLEASE EMAIL US AT compliance@weimortgage.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it IF YOU HAVE A REQUEST TO (A) DISCLOSE WHAT PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU ON THE WEBSITE, (B) TO ACCESS YOUR PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU ON THE WEBSITE, (C) CHANGE OR CORRECT ANY PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU ON THE WEBSITE, (D) DELETE ANY PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU ON THE WEBSITE AS MAY BE REQUIRED BY APPLICABLE LAW, AND/OR (E) OPT-IN/OPT-OUT OF CERTAIN INFORMATION SHARING PRACTICES IN CONNECTION WITH THE PERSONAL INFORMATION WE HAVE COLLECTED ABOUT YOU ON THE WEBSITE. 

What information is being collected: Non-personally identifying information

The following information may be collected when you use this web site:

  • Your server address
  • The date and time of your visit to the web site
  • The pages you accessed and the documents downloaded
  • The amount of time spent on each page
  • The previous web site you visited
  • The type of browser you are using.
  • This information is collected for analytical purposes and to allow us to improve website functions. Where permitted by applicable law, third parties may be used from time to time to collect the above listed information and information on your online activities.

    The data we process may be transferred to, stored, and processed in, the United States or any other county in which Arc, or service providers maintain operations. By using and providing information to us through our service, you agree and consent to the transfer, storage, and processing of your data to any such country in connection with the service.

    What information is NOT being collected: Sensitive Information

    When creating re-marketing lists or ads, Arc will NOT use any sensitive information about site visitors. For the purpose of this section sensitive information includes:

  • interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.)
  • sexual behavior or orientation, such as sexual orientation inferred from a user’s visit to a particular website
  • racial or ethnic information, such as from sites or apps that collect affirmative racial or ethnic identification from visitors
  • political affiliation (other than the public registration information of United States voters), such as from sites or apps that solicit or store people’s affirmative political stances
  • trade union membership or affiliation, such as a user’s visit to a trade union’s site or app
  • religion or religious belief, such as from sites or apps that collect people’s affirmative information on religion or religious beliefs
  • negative financial status or situation, such as information indicating that a user has a low credit rating or high debt load
  • health or medical information, such as from sites or apps that market to a specific health-related group
  • status as a child under 13
  • the commission or alleged commission of any crime, such as information indicating that a user has a criminal record
  • Arc does not use this site to actively seek personally identifiable information (PII). While users may have been required to submit some PII (name, email address, phone number, etc.) when registering to use features of this website (including contact forms), Arc will not solicit or collect this PII. Arc does not have access to, and will not seek, your registration information unless the information used during registration pre-populates a public profile when interacting with Arc, or if the privacy settings you select allow this display. Arc will only collect information posted to this website that is necessary for the proper performance of official agency functions (ex: responding to an official request for information).

    Your Access to and Control Over Information

    You may opt out of any future contacts from this site at any time. You can do the following at any time by contacting Arc via the email address or phone number given on our website:

  • See what PII we have about you, if any.
  • Change/correct any PII we have about you.
  • Have us delete any PII we have about you.
  • Express any concern you have about our use of your PII.
  • Security

    Arc takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever Arc collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

    While Arc uses encryption to protect sensitive information transmitted online, Arc also protects your information offline. Only employees who need the information to perform a specific job (for example, a loan officer) are granted access to personally identifiable information. The servers in which Arc stores personally identifiable information are kept in a secure environment.

    Cookies, Pixels, Web Beacons and Similar Technologies

    Arc reserves the right to use “cookies” and other similar technologies on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to the site and identify repeat visitors. Cookies can also enable Arc to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site and Arc will not use or associate personally identifiable information with re-marketing lists, cookies, data feeds or other anonymous identifiers.

    Arc reserves the right to make use of third-party cookies including the Google Analytic cookie, the Google advertising cookie and others. Third parties may include in-ads notice labels to disclose interest based-advertising to its users. Visitors may use Google Ads Settings to opt-out interest-based advertising resulting from the use of cookies.
    .

    We use Google Analytics, a web analysis service provided by Google, in order to better understand your use of our Websites and how we can improve them. Google Analytics collects information such as how often users visit a Website, what pages you visit when you do so, and what other websites you used prior to coming to such Website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. To more fully understand how Google may use the data it collects on the Websites, please review “How Google uses information from sites or apps that use our services” (located at
    ).

    Google offers other currently available opt-out tools here:

    Some of the areas of the System contain electronic images known as web beacons (sometimes known as clear gifs) that allow us, and our third-party providers or affiliates, to count and track users who have visited certain portions of the System. Web beacons collect only limited information and do not collect any of your personal information.

    Arc may also use Facebook Custom Audience Pixels (“Facebook Pixels”), or similar technology. A pixel in this case is a tool that permits third parties, including Facebook, to use cookies, web beacons, and other storage technologies to collect or receive information from our Websites and elsewhere on the internet and use that information to provide measurement services and target ads. Please visit https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen if you would like to opt out of the collection and use of information for ad targeting through Facebook Pixels. Other mechanisms for exercising such opt-out choices are available including, without limitation, on websites such as
    .

    Arc does not share personally identifiable information with Google or any other third party except as noted above.

    Third-Party Site Privacy Policy and Terms of Use

    Arc is using various third-party sites (Facebook.com, LinkedIn.com, Twitter.com) as a means to connect and engage with members of the public and share information about Arc in a different format that may be useful or interesting.

    If you have any questions, concerns or need additional information, please contact Arc Please contact Arc if you have any questions about this comment policy by telephone at (240) 243-9000 or via email at customerservice@weimortgage.com.

    Because members of the public may comment or post information on this site, Arc cannot attest to the accuracy of information provided by any linked site. Using this third-party site does not constitute an endorsement by Arc or any of its employees of the sponsors of the site or the information or products presented on the site. Please be aware that the privacy protection provided on social media and third-party sites that are not a part of the weicorp.com domain may not be the same as the Privacy Policy of this site. For practical tips about protecting your personal information online, visit www.OnGuardOnline.gov.

    Please note, information posted on this site is available to the general public. To protect your privacy and the privacy of others, do not include your full name, phone numbers, email addresses, social security number, case numbers or any other sensitive PII in your comments or responses.

    Disclaimer:

    Posted comments and images do not necessarily represent the views of Arc. External, non-Arc links on this site do not constitute official endorsement on behalf of the Arc. While we encourage visitors to share thoughts and opinions on the Arc Facebook page, we expect that this will be done in a respectful manner.

    Arc does not agree with or endorse the comments individuals may post on our Facebook page. Our goal is to share ideas and information with as many individuals as possible and our policy is to accept the majority of comments made to our profile. We ask you remain “on topic” and post comments relevant to the Arc and small business in general. Arc does review comments and a comment, video or photo may be deleted if it contains material we deem to be:

  • Hate speech
  • Profanity, implied profanity, obscenity or vulgarity
  • Sexually oriented content or links
  • Defamation to a person or group of people
  • Name calling and/or personal attacks
  • Comments for which the main purpose is to sell a product or service
  • Comments that infringe on copyrights
  • Spam comments, such as the same comment posted repeatedly on a profile
  • Links to commercial websites
  • Other comments that the Arc Social Media team deems inappropriate
  • All links posted as comments on Arc posts will be reviewed and may be deleted. Repeated violations of the Arc comment policy may cause the author to be blocked from the Arc third-party page.

    We understand that social media is a 24/7 medium; however, our moderation capabilities are not. We may not see every inappropriate comment right away, and we are trusting in the maturity of our community to ignore personal attacks and negative speech or respond politely.

    Please contact Arc if you have any questions about this comment policy by email at compliance@weicorp.com.

    Links

    This web site contains links to other sites. Please be aware that Arc is not responsible for the content or privacy practices of such other sites. Arc encourages users to be aware when they leave this site and to read the privacy statements of any other site that collects personally identifiable information.

    Use

    Arc will use your information to respond to you, regarding the reason you contacted us. Arc will not share your information with any unaffiliated third party outside of our organization, other than as necessary to fulfill your request, e.g. to process a loan. Arc reserves the right to share the information you have provided with its affiliates for the purpose of fulfilling your request, e.g. to process a loan.

    Arc reserves the right to collect anonymous data about your interactions with Weicorp.com to be used for analytical purposes and to improve the quality of Weicorp.com

    Unless you specifically request otherwise, Arc may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    Children’s Privacy

    Because Arc cares about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the Internet. Weicorp.com does not knowingly contact or collect personal information from children under 13. Weicorp.com is not intended to solicit information of any kind from children under 13.

    It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by sending an e-mail to the address listed on the site.

    Site Policies, Modification, and Severability

    Arc reserves the right to make changes to our site, and this policy at any time and in its sole discretion. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

    The Arc Privacy Policy may change from time to time and all updates will be posted on this page.

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (240) 243-9000 or via email at customerservice@weimortgage.com.

    YOUR ACCEPTANCE OF THE TERMS OF THIS PRIVACY POLICY

    By using the Website, you signify your agreement to the privacy policy of Arc Home LLC. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.

    Sensitive Information

    When creating re-marketing lists or ads, WEI will not use any sensitive information about site visitors. For the purpose of this section sensitive information includes:

    • interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.)
    • sexual behavior or orientation, such as sexual orientation inferred from a user’s visit to a particular website
    • racial or ethnic information, such as from sites or apps that collect affirmative racial or ethnic identification from visitors
    • political affiliation (other than the public registration information of United States voters), such as from sites or apps that solicit or store people’s affirmative political stances
    • trade union membership or affiliation, such as a user’s visit to a trade union’s site or app
    • religion or religious belief, such as from sites or apps that collect people’s affirmative information on religion or religious beliefs
    • negative financial status or situation, such as information indicating that a user has a low credit rating or high debt load
    • health or medical information, such as from sites or apps that market to a specific health-related group
    • status as a child under 13
    • the commission or alleged commission of any crime, such as information indicating that a user has a criminal record

     

    Your Access to and Control Over Information

    You may opt out of any future contacts from this site at any time. You can do the following at any time by contacting WEI via the email address or phone number given on our website:

    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data.

    Security

    WEI takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever WEI collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

    While WEI uses encryption to protect sensitive information transmitted online, WEI also protects your information offline. Only employees who need the information to perform a specific job (for example, a loan officer) are granted access to personally identifiable information. The servers in which WEI stores personally identifiable information are kept in a secure environment.

    Cookies, Web Beacons and Similar Technologies

    WEI reserves the right to use “cookies” and other similar technologies on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to the site and identify repeat visitors. Cookies can also enable WEI to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site and WEI will not use or associate personally identifiable information with re-marketing lists, cookies, data feeds or other anonymous identifiers.

    WEI makes use of the Third party cookies including the Google Analytic cookie, the Google advertising cookie and others. Third parties may include in-ads notice labels to disclose interest based-advertising to it’s users. Visitors may use Google Ads Settings to opt-out interest based advertising resulting from the use of cookies. https://www.google.com/settings/ads. Visitors may out-out of other third party vendors here: www.aboutads.info/choices

    WEI does not share personally identifiable information with Google or any other third party without except as noted above.

    Google offers other currently available opt-out tools here: https://tools.google.com/dlpage/gaoptout/

    Third-Party Site Privacy Policy and Terms of Use

    The official Website of WEI Mortgage is www.weicorp.com. WEI is using various third-party sites (Facebook.com, LinkedIn.com, Twitter.com) as a means to connect and engage with members of the public and share information about WEI in a different format that may be useful or interesting.

    If you have any questions, concerns or need additional information, please contact WEI Please contact WEI if you have any questions about this comment policy by telephone at (240) 243-9000 or via email at customerservice@weicorp.com.

    Because members of the public may comment or post information on this site, WEI cannot attest to the accuracy of information provided by any linked site. Using this third-party site does not constitute an endorsement by WEI or any of its employees of the sponsors of the site or the information or products presented on the site. Please be aware that the privacy protection provided on social media and third party sites that are not a part of the weicorp.com domain may not be the same as the Privacy Policy of this site. For practical tips about protecting your personal information online, visit www.OnGuardOnline.gov.

    WEI does not use this site to actively seek personally identifiable information (PII). While users may have been required to submit some PII when registering to use this tool, WEI will not solicit or collect this PII. WEI does not have access to, and will not seek, your registration information unless the information used during registration pre-populates a public profile when interacting with WEI, or if the privacy settings you select allow this display. WEI will only collect information posted to this page that is necessary for the proper performance of official agency functions (ex: responding to an official request for information).

    Please note, information posted on this site is available to the general public. To protect your privacy and the privacy of others, do not include your full name, phone numbers, email addresses, social security number, case numbers or any other sensitive PII in your comments or responses.

    Disclaimer:

    Posted comments and images do not necessarily represent the views of WEI. External, non-WEI links on this site do not constitute official endorsement on behalf of the WEI. While we encourage fans to share thoughts and opinions on the WEI Facebook page, we expect that this will be done in a respectful manner.

    WEI does not agree with or endorse the comments individuals may post on our Facebook page. Our goal is to share ideas and information with as many individuals as possible and our policy is to accept the majority of comments made to our profile. We ask you remain “on topic” and post comments relevant to the WEI and small business in general. WEI does review comments and a comment, video or photo may be deleted if it contains:

    • Hate speech,
    • Profanity, implied profanity, obscenity or vulgarity,
    • Sexually oriented content or links,
    • Defamation to a person or group of people,
    • Name calling and/or personal attacks,
    • Comments for which the main purpose is to sell a product or service,
    • Comments that infringe on copyrights,
    • Spam comments, such as the same comment posted repeatedly on a profile,
    • Links to commercial websites, and
    • Other comments that the WEI Social Media team deems inappropriate.

    All links posted as comments on WEI posts will be reviewed and may be deleted. Repeated violations of the WEI comment policy may cause the author to be blocked from the WEI third-party page.

    We understand that social media is a 24/7 medium; however, our moderation capabilities are not. We may not see every inappropriate comment right away, and we are trusting in the maturity of our community to ignore personal attacks and negative speech or respond politely.

    Please contact WEI if you have any questions about this comment policy by telephone at (240) 243-9000 or via email at customerservice@weicorp.com.

    Links

    This web site contains links to other sites. Please be aware that WEI is not responsible for the content or privacy practices of such other sites. WEI encourages users to be aware when they leave this site and to read the privacy statements of any other site that collects personally identifiable information.

    Children’s Privacy

    Because WEI cares about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the Internet. WEIcorp.com does not knowingly contact or collect personal information from children under 13. weicorp.com is not intended to solicit information of any kind from children under 13.

    It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by sending an e-mail to the address listed on the site.

    Updates

    The WEI Privacy Policy may change from time to time and all updates will be posted on this page.

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (240) 243-9000 or via email at customerservice@weicorp.com.